DBL: Consumer Rights over the Festive Season
Written by Jordana on December 13, 2011The lead up to Christmas is often a financially stressful time for families. With rent and energy prices steadily rising it’s not set to get any easier to make ends meet. People may be tempted to borrow money to get through Christmas and may end up with debt which they struggle to repay. They may also get caught up in a scam or end up with goods which weren’t what they were expecting and want their money back.
Today we’re speaking with Daniel Simpson, Media and Communications Officer at the Consumer Action Law Centre. One of his main roles is to ensure consumers are aware of the rights, and also that retailers and service providers are aware of their responsibilities. Daniel and Consumer Action also advocate for regulatory and legislative change in an effort to advance consumer rights. Before starting at Consumer Action Daniel worked for The Hon. Tony Robinson MP, former Victorian Minister for Consumer Affairs. It is clear that consumer rights are obviously a longstanding passion of Daniel’s and it’s a pleasure to have him on the show tonight.
Tags: australian consumer law, australian security and investments commission, consumer action law centre, consumer affairs, consumer guarantees, consumer rights, credit ombudsman service limited, debt, financial ombudsman service, telecommunications industry ombudsman
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